Five Reasons Why a Conventional Premises-Based Phone System is So Expensive

When we analyze a customer’s telecommunication needs and present a customized solution, the first thing we usually hear is: “wow, I had no idea that we could be saving so much!”

Of course, there are several reasons why a hosted VoIP phone system dramatically reduces telecommunications costs — and we’ve highlighted some of the key factors in this article.

However, the other side of the coin that we want our customers to understand, is that conventional premises-based phone systems are (and always have been) excessively expensive. Here are the key reasons why: Read more

Why Financial Advisory Firms are Switching to a Business VoIP Phone System

In an article for the New York Times, Craig Pfeiffer, the CEO Money Management Institute which represents the investment advisory solutions industry, observed that: “the financial advice profession is under pressure to continue to move aggressively from a sales- and product-driven focus to a more comprehensive, advice-driven model delivering a personalized, streamlined experience to investors similar to what is happening in other industries.” As with disruptive shifts in any field — such as legal, healthcare — some financial advisory firms are successfully navigating the client-centric landscape, while others are struggling. And it’s not surprising that many firms that see the future as filled with opportunities to embrace vs. obstacles to avoid have made the switch to VoIP.

Here are the 5 key reasons why financial advisory firms of all sizes — from small boutique operations to large enterprises — have switched to a business VoIP phone system, and their only regret is that they didn’t do it sooner: Read more

How Automatic Failover Helps Some Business Avoid Losing $5,600 a Minute

So it Begins…

It’s the kind of nightmare scenario that sends chills up and down the spines of even the most unflinching business owners and executives: without warning the network goes down and takes the phone system with it, along with wireless connected devices including computers, laptops, tablets, printers and smartphones.

Operations grind to a screeching halt. Customers cannot get through to buy solutions or get support, colleagues cannot connect to move the needle on projects and programs, and everyone sits around hoping — and praying — that someone, somewhere, reconnects a wire or flips a switch. Indeed, according to research by Gartner, network downtime costs some organizations a staggering $5,600 per minute. Read more

How to Get Your Boss to Switch to a Cloud Telephone System

It’s not quite Mission: Impossible and you’re not expected to scale buildings or wear scanner contact lenses. However, you know from experience that convincing The Powers That Be in your business to invest in a new solution can be a challenge — or a struggle. To be fair, it’s (probably) not that your boss delights in saying no, or enjoys borrowing a phrase from the universal parents playbook: “we’ll look into it at a later date.” It’s a lot more pragmatic and down to earth than that. Simply put, smart bosses — which are the kind that make decisions that keep folks (including you) employed — don’t loosen the purse strings because they think something looks interesting or seems like a good idea. Instead, they approve procurements based on data and facts. Fortunately, that’s exactly what your convincing proposal, pitch or presentation for a much-needed — and probably long overdue — cloud telephone system will include. Here’s the territory that you need to cover: Read more

In-House PBX+SIP Trunking vs. Hosted VoIP: What’s the Smarter Phone System Investment?

When it comes to making wise investments, organizations need to borrow a page from the consumer playbook and “get the most for the least.”

This doesn’t necessarily mean getting the cheapest price. It means that organizations need to assess their needs, conduct marketplace research, evaluate potential solutions, and select the one that delivers the most long-term value.

However, just like consumers, sometimes organizations can mistakenly head in the other direction: getting the least for the most. And since this unfortunate fact doesn’t come to light until after a purchase decision is made, organizations in this situation are forced to absorb the excess costs or purchase a replacement. Either way, it’s costly, time consuming, risky and frustrating. Read more

3 Reasons Why Law Firms are Switching to a Hosted Business VoIP Phone System

Across the country, an increasing number of law firms — from solo practitioners and smaller partnerships, to large multi-practice area and multi-site enterprises — are making the switch from a conventional landline phone system, to an advanced and innovative hosted business VoIP phone system.

And since lawyers as a breed are trained to be highly skeptical — which is a good thing! — it’s not surprising that the reasons that they’re making the switch has nothing to do with marketing hype, and everything to do with pragmatic advantages and benefits. Below are the 3 most important:

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